If you are not satisfied with your purchase, please email [email protected] for information on how to receive a full refund to your PayPal account. Customized product or product that has been abused may not be returned under any circumstances. For all other products, if the item is returned in the original packaging, we will exchange it or provide you a refund to your PayPal account. The product must be returned to us within 30 calendar days of your refund request confirmation. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was included with the product. Returns that do not meet these conditions may be subject to a restocking fee.
Terms of Sale
RideOn 1 Head-Mounted Display
1. SCOPE & APPLICATION
THESE TERMS OF SALE (THESE “TERMS”) APPLY TO ALL OFFERS, SALES AND PURCHASES OF THE RIDEO 1
SKI GOGGLES (THE “PRODUCT”) SOLD THROUGH THE RIDEON WEBSITE (THE OR THIS “SITE”). WE RESERVE
THE RIGHT TO AMEND OR UPDATE THESE TERMS AT ANY TIME BY POSTING SUCH AMENDED OR UPDATED
TERMS ON THE SITE. REFERENCES TO (A) “US”, “WE” OR “OUR” BEING CONSTRUED TO MEAN RIDEON LTD.
AND ITS AFFILIATES, AND (B) “YOU” OR “YOUR” BEING CONSTRUED TO MEAN THE PURCHASER OF THE
PRODUCT THROUGH THE SITE.
2. PURCHASES ARE FINAL
ALL PURCHASES ARE FINAL, NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED IN THE
APPLICABLE CANCELLATION POLICY AND EXCHANGE POLICY SET FORTH BELOW.
3. OFFER, ACKNOWLEDGMENT AND ACCEPTANCE; CANCELLATION POLICY
3.1 Any prices, quotations and descriptions made or referred to on this Site with respect to the Product are subject to availability,
do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as
3.2 While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in
stock, immediately available, or available for distribution or delivery in all parts of the Territory (as defined below) when you
submit your order. We may reject your order (without liability) if we are unable to process or fulfill it for any reason. If this is the
case, we will refund any prior payment that you have made for that item.
3.3 An order submitted by you constitutes an offer by you to us to purchase the Product on these Terms and is subject to our
3.4 Prior to such acceptance, an automatic e-mail acknowledgement of your order may be generated. Please note that any such
automatic acknowledgement does not constitute a formal acceptance of your order.
3.5 Our acceptance of your order takes effect and the contract concluded at the point where such offer is expressly accepted by us
dispatching your order and accepting your credit card or other payment (“Acceptance“).
3.6 After Acceptance, you may not modify or cancel your order without our prior written consent; provided, however: (a) we
may cancel your order at any time after Acceptance and prior to shipment for any reason in our sole discretion, and in such event,
we will issue you a credit or refund; and (b) for any “pre-orders” of the Product (as specifically identified on the Site), you are
permitted to cancel your pre-order up until such time as the Product has been shipped (the foregoing collectively constitutes our
4. PRICE AND TERMS OF PAYMENT
4.1 Prices payable for the Product are those in effect at the time of dispatch or delivery, unless otherwise expressly agreed. Prices
may be indicated on this Site or an order acknowledgement but the authoritative price in the event of any discrepancy, is the
price that is notified to you on our Acceptance.
4.2 We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account
increases in costs including (without limitation) costs of any materials, carriage, labor or the increase or imposition of any tax,
duty or other levy and any variation in exchange rates. We also reserve the right to notify you of any mistakes in the Product
descriptions or errors in pricing prior to product dispatch. In such event if you choose to continue with fulfillment of the order,
you acknowledge that the Product will be provided in accordance with such revised description or corrected price.
4.3 The places that we deliver the Product are listed on the Site (“Territory“).
4.4 Unless otherwise specified, prices quoted are exclusive of: (a) the costs of shipping or carriage to the agreed place of delivery
within the Territory (charges for which are stated on the Site); and (b) VAT and any other tax or duty which (where applicable)
must be added to the price payable. You agree to pay for taxes, shipping or carriage of the Product as such costs are specified by
us on the Site when you submit your order.
4.5 Payment shall be made prior to delivery and by such methods as are indicated on the Site (and not by any other means unless
we have given our prior agreement).
4.6 We will charge credit or debit cards upon Acceptance of the order.
5. DELIVERY AND RISK
5.1 Delivery timescales/dates specified on the Site, in any order acknowledgement, Acceptance or elsewhere are estimates only.
While we endeavor to meet such timescales or dates, we do not undertake to dispatch the Product by a particular date or dates
and shall not be liable to you in respect of delays or failure to do so.
5.2 Delivery shall be to a valid address within the Territory submitted by you and subject to Acceptance (“Delivery Address“).
You must check the Delivery Address on any acknowledgement or Acceptance we provide and notify us without delay of errors
or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after
you submit an order.
5.3 Except to the extent required as a result of any mandatory rights you have as a consumer under applicable law, you shall not
be entitled to reject the Product in whole or in part by reason of short delivery and shall pay in full notwithstanding short delivery
or non-delivery unless you notify us in writing of any claim within 5 days of the latest of the date of receipt of the relevant
invoice or delivery whereupon you shall pay for the quantity actually delivered.
5.4 Save as otherwise provided in these Terms, risk of loss of or damage to the Product passes to you on delivery or when placed
in your possession or that of any carrier or transport provided by you, whichever shall occur first.
6. REJECTION, DAMAGE OR LOSS IN TRANSIT; EXCHANGE POLICY
6.1 Except as set out below as part of the “Exchange Policy” set forth below and subject to any rights you have under applicable
law that cannot be excluded or limited by these Terms:
6.1.1 we shall not be liable and you shall not be entitled to reject the Product, except for: (a) damage to or loss of Product or any
part thereof in transit (where the Product are carried by our own transport or by a carrier on our behalf) where notified to us
within 5 working days of receipt of the Product (the foregoing constitutes our “Exchange Policy“) in accordance with the
Exchange Policy Procedures set forth below;
6.1.2 we shall not be liable for any damage or losses arising from: (a) defective installation or use of the Product; (b) the use of
the Product in connection with other defective, unsuitable or defectively installed equipment; or (c) your negligence, improper
use or use in any manner inconsistent with our or any other manufacturer’s specifications or instructions.
6.1.3 where these is a shortage or failure to deliver, or any damage to the Product, we may, in our sole discretion, at our option:
(a) in the case of Product shortage or non-delivery, make good on any such shortage or non-delivery; and/or (b) in the case of
damage to the Product and in accordance with the Exchange Policy, replace, exchange or repair the Product upon you returning
the Product in accordance with the Exchange Policy procedures set forth below.
6.2 Exchange Policy Procedures. If the event of damage to the Product meeting the terms and conditions of the Exchange Policy,
you should mail to ……and you will arrange for delivery and return of the damaged Product (which must include all original
packaging, hardware, accessories materials, and documentation) at your sole expense. Upon receipt by us of the returned Product
(including all original packaging, hardware, accessories materials, and documentation) and verification of the damage, we will
ship out to you a replacement Product as soon as reasonably possible.
6.3 Exchange Policy Limitations. Your rights of repair or replacement of the Product or any part or parts thereof as part of the
Exchange Policy will in all cases be negated or rendered void where: (a) the Product has been modified or altered by persons
other than us or any authorized dealer; (b) the Product has not been returned together with full details in writing of the alleged
damage in accordance with the Exchange Policy; and/or (c) the damage to the Product is due (wholly or partially) to
mistreatment, improper use or storage or maintenance or installation, or failure to observe any instructions or other directions
issued or made available by us in connection with the delivered Product.
Where the Product supplied includes or embodies any software (the “Software“), the Software is licensed by us or by the relevant
licensor/owner subject to the relevant end-user license agreement or other license terms included with the Product and/or on the
Site (the “License Terms“).
8. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT WE WERE AWARE OR ADVISED OF
THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF
THEIR ESSENTIAL PURPOSE: (A) OUR AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT
OR ANY OTHER LEGAL THEORY) SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCT YOU
ORDERED AND THAT ARE MOST CLOSELY RELATED TO YOUR DAMAGES; AND (B) IN NO EVENT SHALL WE
BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST
REVENUE, OR COST OF COVER.
9. CONSENTS, CUSTOMS DUTIES & EXPORT
9.1. Any additional expenses or charges incurred by us resulting from such failure shall be met by you. Product sold to you under
these Terms may be subject to export control laws and regulations in the Territory or other relevant jurisdiction where you take
delivery or use the Product. You shall be responsible for complying with those laws and will not do anything to breach them.
9.2 Items entering to your country from outside over a certain value may be subject to customs charges (e.g., where costs are in
excess of your personal import allowance). You may be subject to customs charges, import duties and taxes, levied when the
Product reaches your specified destination. Any such additional charges for customs clearance or import duties or taxes must be
met by you, since we have no control over what these charges are. You should contact the local customs office in the relevant
jurisdiction for further information on customs policies or duties.
We shall not be liable to you nor held in breach of contract for any loss or damage which may be suffered as a direct or indirect
result of us being prevented, hindered or delayed in the performance by reason of any circumstances beyond our reasonable
control including (but not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm,
accident, strike, lock-out, trade dispute or labor disturbance, breakdown of plant or machinery, interruption in the supply of
power or materials and in such event we may elect to cancel your order and refund any payments made. You acknowledge that
these Terms supersede and cancel all previous contracts, agreements and working arrangements whether oral or written, express
or implied, between us. These Terms prevail over any other terms or conditions contained in or referred to elsewhere or implied
by trade, custom or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent
legally permitted. To the fullest extent permitted under applicable law, we reserve the right to modify these Terms upon prior
written notice to you with effect for the future – subject to your right to reject, by way of written notice, our modifications to
these Terms with respect to any orders for which Acceptance, but not yet fulfillment, has occurred. No waiver of any term or
condition of these Terms shall be effective unless made in writing and signed by us. The waiver of any breach of any Term shall
not be construed as a waiver of any subsequent breach or condition. The construction validity and performance of these Terms
shall be governed by the laws of the State of Israel.